Shipping policy
Domestic: delivery in 12 - 15 business days.
International: delivery in 20 business days.
Shipping charges
Domestic orders: Free of charge (anywhere in India)
International orders: Shipping charges are applicable on all orders.
Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
Duties & taxes for international orders
Custom duties & taxes for international orders are not included in your order, and are over and above any shipping charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery.
Shipping of products
All orders are processed from our own studio in Noida. Orders will be delivered to the shipping address mentioned at checkout.
Non-availability on delivery
Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to non-availability on delivery are not eligible for any refunds/ repeat fulfillment or credit notes in lieu of the returned original order.
Modes of payment
For shipping to India, we accept all major debit & credit cards and also provide net banking options across major banks, UPI & wallets.
Cash on delivery (cod) facility is not available at the moment.
For all international transactions, we accept major credit cards (including mastercard, visa & american express).
Not refundable or redeemable in cash/ credit.
Cannot be replaced if the gift card code is lost/ deleted by the receiver.
Can only be redeemed multiple times until the gift card value has exhausted.
If the merchandise value is higher than the gift card value, the difference in amount is payable by the redeemer to TIL during check-out.
In cases where the merchandise redeemed is of value lower than the gift card value, the balance remains in the gift card and can be redeemed later.
TIL reserves the right to vary/amend the privileges of the terms & conditions without prior notice.
Gift cards or vouchers issued by TIL directly or via any partner cannot be redeemed during sales, promotions, offers and discounts.